Performs financial transactions such as loans, check cashing, wire transfers, money orders and bill payment.
Assists our online customers through their loan applications.
Provides courteous payment reminder and arrangement calls to our existing customers.
The Overnight Customer Care Agent performs world-class customer service by assisting customers with financial transactions and loan assistance.
The Supervisor in Customer Care will lead and mentor team members to provide world-class customer service.
Online Agents assist customers through the process of submitting applications for our financial and loan products on our online portal.
This position is responsible for gathering information on written off accounts and submitting them for legal review.
Overnight Verification agents are responsible for validating a wide array of information necessary for processing loans and providing check cashing services to our customers.
Verifies and validates customer data, bank account, and vehicle title details, and check maker and payee data.
Assists call-in customers with payments, loan assistance, bill pay assistance, and other products.
Supervises day-to-day store operations and train staff members.
Perform financial transactions such as loans, check cashing, wire transfers, money orders and bill payments.
Leads and supports the call center team that provides world-class customer service to our online customers across the U.S.
Phone Lending Agent assists customers while applying for a loan through the Phone portal.